Legal

BETR Group: Privacy Policy & Terms of Service

Issued by Basadre Limited Liability Company
Operating under the brand BETR Group
Last Updated: September 5, 2026

1. Privacy Policy

1.1 Entity Information

This Privacy Policy is issued by Basadre Limited Liability Company, a single-member limited liability company registered in Hanoi, Vietnam under Enterprise Registration No. 0109898180, with its registered office at Số 49, đường Tô Ngọc Vân, Phường Quảng An, Quận Tây Hồ, Thành phố Hà Nội, Việt Nam. It operates under the trading and brand name BETR Group. All services marketed under the BETR Group name are provided by Basadre Limited Liability Company. References to “we,” “us,” or “our” mean the Company and BETR Group collectively. For business or legal enquiries, contact hello@betrgroup.com.

1.2 Overview

We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and related services.

1.3 Information We Collect

A. Information You Provide

Name, email address, and phone number
Business / restaurant details
Form submissions and inquiries
Messages or other communications with us

B. Information Collected Automatically

IP address, browser type, and device information
Usage data and interaction with our pages and tools
Cookies, pixels, and similar tracking technologies

C. Information from Third-Party Sources

Analytics platforms
Advertising networks
Email and marketing providers
Payment processors (if applicable)

1.4 How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our tools and consulting services
Generate tool outputs and reports
Respond to your questions, requests, and support needs
Send updates, educational content, or promotional messages (where permitted)
Analyze website performance and improve user experience
Maintain security and detect, prevent, or address misuse or abuse

We do not sell your personal information.

1.5 Cookies & Advertising

We use one essential cookie to remember your language preference so the site loads in the language you last chose. We also use Google Tag Manager to load analytics and, where enabled, advertising technologies that help us understand how visitors use our website. These may include, for example:

Google Analytics
Google Ads (including remarketing)
Meta tracking pixels

These tools may use cookies or identifiers to analyze traffic and behavior. You can learn more about how Google uses data here:
https://policies.google.com/technologies/ads

1.6 Data Retention

We retain personal data only for as long as necessary for:

Operating our website and tools
Providing services and support
Complying with legal and regulatory obligations
Legitimate business, security, and record-keeping purposes

1.7 Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

1.8 Your Rights

Depending on your jurisdiction, you may have rights such as:

Requesting access to your personal data
Requesting correction or update of inaccurate data
Requesting deletion of certain data
Requesting restriction of processing
Withdrawing consent where processing is based on consent

To exercise these rights (where applicable), please contact us at: hello@betrgroup.com.

1.9 Age Restriction

Our website, tools, and services are intended exclusively for adults aged 18 or older. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have unintentionally collected such information, please contact us so we can delete it.

1.10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and tools after changes are posted constitutes your acceptance of the revised Privacy Policy.

2. Terms of Service

2.1 Acceptance

By accessing or using our website, tools, content, or services, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree with these Terms, you must discontinue use of our website and tools immediately.

2.2 Eligibility

You must be at least 18 years old to access or use our website or services.

2.3 Permitted Use

You may use our website and tools solely for lawful purposes and for your own personal or internal business use. You agree to comply with all applicable laws and regulations.

2.4 Prohibited Conduct

You agree that you will not:

Copy, reproduce, or redistribute our tools, formulas, code, or content
Reverse engineer or attempt to extract proprietary logic from our tools
Use bots, scrapers, or other automated tools to access or interact with our website
Use our website or content to train AI models or similar systems
Provide false, misleading, or inaccurate information
Interfere with or disrupt the normal operation of our website or infrastructure
Engage in abusive, fraudulent, or otherwise harmful activities

2.5 Intellectual Property Rights

BETR Group retains all rights, title, and interest in and to:

Tool logic, formulas, and methodologies
Software, code, scripts, and algorithms
Business frameworks, standard operating procedures (SOPs), and systems
Visual assets, videos, graphics, logos, and branding
The text, content, layout, and structure of our tools and pages

We grant you a limited, revocable, non-exclusive, non-transferable license to use our website and tools for your personal or internal business use, strictly in accordance with these Terms. No other rights are granted.

2.6 No Professional Advice

Nothing on our website or in our tools constitutes legal, accounting, financial, tax, HR, or other professional advice. You should consult qualified professionals before making decisions in these areas.

2.7 Limitation of Liability

To the maximum extent permitted by applicable law, BETR Group and Basadre Limited Liability Company shall not be liable for any losses or damages arising out of or in connection with your use of (or inability to use) our website, tools, content, or services.

Without limiting the foregoing, we shall not be liable for any:

Direct, indirect, incidental, consequential, punitive, or special damages
Loss of profits, revenue, or business opportunities
Errors in tool inputs or outputs
Decisions or actions you take based on our tools or content
Data errors, data loss, or corruption
Service interruptions, downtime, or technical issues
Failures or actions of third-party providers or platforms

Your use of our website and tools is entirely at your own risk.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

2.8 Indemnification

You agree to indemnify, defend, and hold harmless BETR Group and Basadre Limited Liability Company, along with their officers, directors, employees, and agents, from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use or misuse of our website, tools, or content
Your breach of these Terms
Your violation of any applicable law or third-party rights

2.9 Service Availability

We strive to keep our website and tools available and functioning, but we do not guarantee:

Continuous uptime
Error-free performance
Uninterrupted access

Access may be suspended or limited from time to time for maintenance, updates, or due to technical issues or factors outside our control.

2.10 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party websites. Accessing such sites is at your own risk.

2.11 Payment Terms (If Services Are Purchased)

If you purchase services or digital products from us, additional terms may apply at the time of purchase. In general:

Prices and fees may change over time
You must be authorized to use the payment method provided
Refund terms or guarantees (if any) will be disclosed at the point of sale
We may contest chargebacks that we believe are invalid or abusive

2.12 Governing Law & Jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by the laws of Vietnam, where Basadre Limited Liability Company is formed and operates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Vietnam, unless applicable law requires otherwise.

2.13 Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website and tools after any changes means you accept the updated Terms.

2.14 Contact Information

For privacy, legal, or other questions about this page, please contact:
hello@betrgroup.com